Maintenance Request

Instructions
If you are a tenant currently renting through Onsite Edge, please complete the form below to submit any maintenance requests. Please note that it is the tenant’s responsibility to:
- Replace light bulbs and light covers.
- Replace batteries for appliance remotes.
- To clean, test and replace batteries for smoke alarms during a tenancy.
- Clean and replace dryer filters.
- Clean and replace rangehood filters.
- Replace misplaced sink plugs.
- Clean and maintain wet areas and remove mould where mould is caused by the tenant.
- Clean and maintain drains to keep drains free of blockage. If any blockage is caused by the tenant it will be the tenant’s responsibility to pay for fixing the problem.

Complete Form Below

Tenant Name*

Apartment Complex or Property Address*

Unit Number or Property Address*

Tenant Email*

Tenant Phone Number*

Maintenance Request*

Please provide as much information as possible including all troubleshooting techniques. Example: Dishwasher isn’t draining. I have tried cleaning the filter, cleaning the sink drains, turning off and on the power etc. Example: Bathroom drain isn’t draining. I have tried twisting off the plug and cleaning debris, drain cleaner etc

Upload a photo*

Drop files here or

Acknowledgement

Tradesperson Call Out Fees (please tick to accept)*

The Tenant (named above) acknowledges that if the Tenant requests the services of a tradesperson to carry out repairs on the Tenant's premises and there is no fault found or the fault is found to have been caused by the Tenant(s) or their guests or the Tenant(s)'s own property, the Tenant acknowledges and agrees that the Tenant will be responsible for payment of the fees charged by any such tradesperson.

Submit Form

Please note that a copy of this maintenance request will be emailed to you upon clicking the "Submit" button below. Please ensure that your email address is correct. If you do not receive an email, it is likely that you have entered your email address incorrectly or you may need to check your junk filter settings in your email client.